Individual culture shock is well-known but researchers collective culture shock
suggest that Eastern European countries are showing symptoms of ‘collective culture shock‘ as they undergo a transition from their communist heritage. Post-communist countries exhibit characteristics like an irritation about authority, diffusion (mix-up) of private and business spheres, a lack of confidence and orientation, a blockade to take action, rising xenophobia and fluctuating levels of self-esteem.

These reactions are the result of confrontation with a foreign culture – in this case foreign ideology. Unfortunately, this “collective culture shock” influences management and business relations and causes problems…