Some years ago it was popular for OD consultants to observe that
many US organizational culture “managed by emergency.” s. In my several ongoing engagements with US groups, after living in France for some years now, it seemed to me that people in these organizations rushed about in a constant state of urgency, “putting out fires.” I won’t tell stories at length or repeat the literature on the effects of this kind of management on planning, productivity and morale, but I do want to share an observation about it that I did not remember seeing in this kind of discussion. It is much more of a cultural and personal insight. It comes from my US soul with the perspective of living abroad for many years now. The urgency is both part of me and something I recognize in others like me….

xcflag1In the global commercial world you can’t survive without a business card. A business card is the thing that consolidates ‘who you are’, gives you a ‘proper’ identity and tells the world that you are ‘open for business’. However, people around the world project different meanings on the exchange of cards doing it, therefore, in different ways.

In some cultures, the exchange symbolises the beginning of a relationship. The most ritualistic and sensitive to the practice of business card exchange are the Asian countries (Japan and Korea in particular). Perhaps the least are the British/US/Australians where NO significance whatsoever is attached to the exchange – it’s merely a function of giving someone your details – a reminder.

If you want to ensure that you don’t offend, read the Top Ten Tips below and the special section on Japan and the other on US/Britain. Instructive and comical videos included: