A recent piece of research with one of the UK’s best
known companies provided us with a fascinating statistic: that only one third of staff prefer to receive communication in a read-only form. Of the rest, over 40% prefer to receive it in an audio-visual form, whilst the remaining 25% want to interact with the content theyreceive by either discussing it locally with colleagues or more widely with other communities across the organisation. But despite this spread of preference, read-only remains the dominant form of internal communication. One of the most striking aspects of the research …

Peter FranklinWith a wealth of quotes and references from other notable interculturalists, Peter Franklin’s session on ‘Mindfulness: what it has to do with language use in effective international teams’  was ‘education on tap’ and introduced us to many  concepts and models that endeavour to explain what makes effective communication in international teams.

Peter Franklin BookExplaining that the concept of Mindfulness was adopted from the one introduced by Ellen Langer in 1989, Peter then discussed global competencies as discussed by Kuhlman and Stahl (1998).  The main message of the presentation was about how you should consciously create understanding within global teams and that the building of meaning needs to happen on the same ‘construction site’. Other concepts introduced are examined in the book, The Mindful Manager, that Peter co-authored with Jeremy Comfort.