Some years ago it was popular for OD consultants to observe that
many US organizational culture “managed by emergency.” s. In my several ongoing engagements with US groups, after living in France for some years now, it seemed to me that people in these organizations rushed about in a constant state of urgency, “putting out fires.” I won’t tell stories at length or repeat the literature on the effects of this kind of management on planning, productivity and morale, but I do want to share an observation about it that I did not remember seeing in this kind of discussion. It is much more of a cultural and personal insight. It comes from my US soul with the perspective of living abroad for many years now. The urgency is both part of me and something I recognize in others like me….

I was recently sent an email with some amusing photos
comparing overcrowded trains in India and Pakistan (as pictured on the right) with slick, modern trains in other parts of the world. I began to wonder just how stereotypical were these pictures and whether any of them depicted a true-to-life view of train travel around the world. My investigation led to some interesting blogs and some stunning pictures.

Europe is now generally defined by it’s 47 countries thougheurope
only 27 of them are European Union members and even fewer are in the Euro Zone. Ancient Greece is considered to be the birthplace of Western Civilisation and its legacy has influenced ‘The West’.  However, Europe has its own cultural divides as mentioned below.

So far in this section you’ll find the  Top Ten Tips for doing business, along with opening times, holiday dates and festivities for the following countries: Sweden, Denmark, Finland, Norway, France, Germany, Greece, Spain, Italy, United Kingdom, Romania, Croatia, Bosnia, Macedonia, and Hungary.

The North/South Divide

There is a distinct difference between the southern countries of Europe and the Northern ones. In the south, the pace of business is much slower and unpredictable. Time is to be enjoyed. Relationships and emotions play a large part in influencing the success of business deals. Both Italy and Spain have adopted a more time-efficient/’professional’ approach to business to compete in a globalised world, so cannot be defined by the old stereotype of  ‘maňana.  However, the pace of life is much slower than in Northern Europe. The southern countries are sometimes regarded as not being completely trustworthy; this is because their values-system is about pleasing you and is very different from the rule-bounded north. August is the holiday month.

The Nordic Countries

The Nordic Countries are very different from the rest of Europe in their attitudes and behaviour and it is useful to mention this at the outset. The Nordic region comprises Norway, Sweden, Finland, Denmark and Iceland and their associated territories. (Scandanavia comprises Norway, Sweden and Denmark). They are all driven by a strong work ethic, are exceptionally honest, and are very tolerant of people who are different from them. The two things they deplore are bribery/corruption (dishonest) and tardiness (disrespectful). They believe in working towards the common good and looking after those who are more unfortunate than themselves. However, they are ‘straight’ talkers and this can be seen as being very brusque. July is the holiday month.

Eastern Europe and the Balkans

The speed of thinking and working is a lot, lot slower than in Western Europe.  Although people use e-mail, their use of technology may not be as frequent. It is difficult to get a firm commitment to a meeting; this is a power play. You will be asked to phone on the day, then again later in the morning, and again in the afternoon. A typical response is: “I may be busy, so I can’t tell you now”. Business activity grinds to a near halt during the latter part of July and most of August for extended summer holidays. You need to know how to get around the gatekeepers. Bribing is common place and people are suspicious of you if you do not participate. Don’t get frustrated at the amount of time spent drinking coffee during the working day.

Confronting one of the most hotly debated social issues in France, President Sarkozy gave a withering critique of burquas as a symbol of  women’s “enslavement” – and he wants to stamp them out. Apparently there is no room in France for the garment that some Muslim women wear to cloak their bodies and faces. Addressing the French Parliament, Mr Sarkozy said: “The issue of the burqa is not a religious issue. It is a question of freedom and of women’s dignity.” He emphasised, “The burqa is not a religious sign. It is a sign of the subjugation, of the submission, of women.”  To enthusiastic applause, he said, “I want to say solemnly that it will not be welcome on our territory.”

But why such “intolerance” on the part of the French?

The separation of Church and State is jealously guarded in France, embodying that cherished French principle of secularism. Born out of the French Revolution it has long been a tenant of the French way of life. Voltaire, one of the leaders of eighteenth century progressive thought, argued that religion was divisive, primitive and intolerant. While the Republic believes you have the right to worship as you want in private, it believes that as a French citizen you owe your allegiance first to the French nation rather than to God.

Five years ago,the wearing of ouvert signs of faith was banned in State institutions – being incompatible with French values. Last year, a Moroccan women was refused French citizenship inspite of speaking fluent French and having a French husband. Why? Because of her ‘radical practice’ of Islam. She insisted on wearing a burqua which is incompatible with French values.

However, in his recent speech, Sarkozy was at pains to stress that Islam must be respected like all other faiths. Interestingly, an extensive survey of Muslims in Europe recently found that France is the country most at ease with its Muslim population. Whilst 81% of Muslims in the UK felt themselves to be Muslim first and British second, over 50% of French Muslims viewed themselves as French first and Muslim second.

As I always emphasis – there’s no right or wrong – just difference. Cultural difference. C’est la vie!