I always try to be diligent in explaining that cross-cultural
communication skills apply not just across national cultures but equally between organisations and industries – even departments within the same organisation – think here of the stereotypical mismatch between Sales and the Accounts Department! A fellow professional speaker, Dr Gene Griessman, recently told of his experience of how you can quickly show that you are not an insider if you misuse of mispronounce the jargon or vocabulary people are used to. His story begins: “If it looks like a truck…
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Hello, I'm Deborah Swallow and, for the last fifteen years, I've worked in over thirty countries addressing the complexities of people working internationally across multiple cultures, so individuals and organisations alike can gain an authentic competitive edge and win in international markets. 